WHAT TO EXPECT WHEN YOU COME TO THE FARM
*When you arrive at the farm you will be asked to sign a waiver
*Please come to the farm wearing closed toed shoes. Clients that will be working with horses need to wear boots and if you are riding you need to wear boots with a 1/4 inch heel. (Please note that parents, caregivers, or siblings that want to be around the horses must wear closed toe shoes.)
*Suggested clothing for riding: tight fitting leggings or jogging pants, tighter fitting top, gloves. Short paddock style boots are recommended over rubber boots (which don't flex well in the ankle), and longer socks, long hair needs to be tied back.
*Helmets are required for all riding lessons. We ask that you bring your own ASTM/SEI approved riding helmet, however, we do have a few to borrow if needed.
*Dress for the weather: We are located at an outdoor facility which means that its cold and damp in the winter and hot and sunny in the summer. Please come dressed in layers, hats, warm socks, rain jackets, water proof gear, sunscreen, gloves and water bottles depending on what season you are coming in.
* Please arrive Early or on time for sessions it is recommended that you arrive a few minutes early for your riding session and as you become more confident its expected that you will get your own equipment out in preparation for your lesson. In the event that you arrive late for your session please expect the session to still end in the allotted time slot, session are often back to back and its difficult to accommodate tardiness.
*Cancellation policy: because we are located at an outdoor facility we ride in all weather conditions. In the event of hail, hard rain, snow, wind, major heat or any other extreme weather lessons/sessions will be run indoors as a stable management session. I require 24 hours notice for cancellation of any reason, if you do not show up for your session or cancel on short notice you will be charged for your session, this session must be paid for before continuing on. If you are ill please do not come to the farm contact me as soon as possible to cancel.
LESSONS WILL BE ON A PRE PAY ON A MONTHLY BASIS.
*Weekly lessons in the spring/summer/ fall will run on a monthly pre pay system the winter months January/February/March will be pay as you go.
*Payment for sessions between March and December must be paid at the beginning of the month to keep your spot. If you know you will be away or missing for any reason please let me know in advance and pay according to the amount of sessions you will be attending a month.I take off all major holidays so please keep this in mind when pre paying.
*If you miss a class due to illness a makeup lesson must be arranged within 30 days of the missed session. It is your responsibility to book this. Make up sessions take place Saturday mornings.
*I will do my best to accommodate all make up lesson, but I cannot guarantee this will always be possible due to the horses schedules.
* If a class is cancelled by me I will run make up for the class on the next available Saturday morning.